Don't fly US Airways. Here's why:
- US Airways can't fly on time resulting in missed connections, especially through Charlotte. This happened to me (and a lot of other people) twice within a week with multi-hour layovers waiting for the rescheduled connection, which was also late (Flight 2511, check it.) A 3 1/2 hour flight ends up taking 7 hours.
- After taking every phone number and email address you have during the booking process, they still won't use one of those numbers to contact you and tell you that your flight is late.
- The gate agents don't smile. Ever. And don't ask questions, because they're too busy to deal with your problems. And if you do get through to them, make sure they answer the question you asked, not the one they want to answer because it's easier or more convenient.
- US Airways will not sell a bereavement fare through certain airports like Washington Reagan. No reason is given. I guess they're happy to squeeze out some more money on a fare from someone whose relative just died. Real nice people, huh? If you complain to them, you'll receive a form letter back.
- Checking a bag costs money, $15 and up. Better pack light.
- Connecting flights are at different terminals a long, long walk away.
- The flight attendants try to sell you a US Airways credit card during the flight. First there is a long speech over the intercom about the "benefits" of a high-interest rate US Airways credit card, then the flight attendants come through the cabin trying to give you the paperwork to fill out, then there is the follow-up information over the intercom for people who were suckered into signing up. So much for a quiet flight.
- No snacks on board the plane. How much do pretzels cost? Really.
Long story short - fly
Southwest or another carrier. There's no good reason to fly US Airways when there are other airlines offering better service.
Labels: USAirways
